Senior Agent

Where Is The Work

On-Site (5 days)

Do you have a passion for developing people, coaching leaders, building strong teams, and nurturing a culture grounded in positivity, growth, and continuous improvement? Trane Technologies is seeking a Senior Change Agent to support our Residential HVAC business. This role empowers individuals and teams, strengthens leadership capabilities, and cultivates a forward‑moving mindset where everyone feels confident and encouraged to contribute to meaningful change.

As a Senior Change Agent, you will champion our Lean transformation as a cultural leader—someone who inspires, mentors, and equips others to embrace new ways of thinking and working. You will guide teams through change with empathy, reinforce behaviors that build trust and resilience, and help create an environment where people feel supported, valued, and motivated to do their best work.

If you have hands‑on Lean experience and a strong track record of coaching, people development, and leading teams through change, we would love to connect.

• Serve as a cultural catalyst who models positivity, collaboration, and forward‑thinking behaviors across the value stream
• Coach leaders at all levels to build capability in problem solving, communication, emotional intelligence, and servant leadership
• Create a supportive environment where employees feel safe to share ideas, learn from mistakes, and challenge the status quo
• Build strong cross‑functional relationships that promote teamwork, shared ownership, and continuous learning
• Mentor teams through change by helping them build confidence, resilience, and a growth mindset rooted in progress and possibility

• Implement strategies that enable the value stream vision while reinforcing inclusive and collaborative behaviors
• Partner with teams to remove obstacles, simplify processes, and create space for learning and innovative thinking
• Use value stream mapping and other tools to help teams visualize opportunities and co‑design solutions that move the organization forward
• Serve as a Value Stream Coach, helping leaders adopt Lean mindsets through hands‑on coaching, reflection, and positive reinforcement

• Facilitate kaizen events in ways that energize teams, build confidence, and encourage open dialogue and shared learning
• Participate in gemba walks as a coach and partner, helping teams develop ownership of standard work, flow, and takt attainment
• Deliver Lean training that emphasizes teamwork, engagement, psychological safety, and cultural alignment
• Support teams after events to ensure improvements are implemented, celebrated, and sustained through strong habits and follow‑through

• Conduct value stream and workplace analyses while deeply involving employees in discovery, learning, and idea generation
• Create and refine standard work collaboratively, coaching leaders on how to support adoption through encouragement and constructive feedback
• Strengthen visual management and problem‑solving routines that keep teams aligned, engaged, and focused on growth
• Lead issue‑resolution activities using a people‑first approach that prioritizes learning, teamwork, and forward progress

• Identify skill and capability needs across the value stream and guide leaders on meaningful ways to develop their teams
• Support clear, positive communication of Lean and daily management initiatives that reinforce shared purpose and progress
• Use Trane’s change management model to promote adaptability, psychological safety, inclusion, and continuous learning
• Inspire participation, pride, and ownership in Lean activities, helping employees see themselves as active leaders of positive change
• Coach both employees and leaders to reinforce OpEx behaviors that strengthen collaboration, trust, and cultural alignment

• Evaluate improvement areas while engaging teams in reflection, recognition, and celebration of…