Office Manager - Oral Surgery Practice

Southern Surgical Arts - Oral | Facial | Dental Implants Practice Manager (Oral Surgery) – Tyler, TX Area Multi-site | High-Volume | Leadership Opportunity Locations:
Tyler (primary) + weekly travel to Lindale & Palestine We are seeking a dynamic, results-driven Practice Manager to lead operations across a thriving, well-established Oral Surgery practice in the Tyler, TX area. This is an exciting opportunity to oversee three high-performing surgeon teams across three locations in a fast-paced, high-volume environment.

Our practice is known for clinical excellence, strong community reputation, and a commitment to delivering an exceptional patient experience. This role is ideal for a strategic leader who thrives on driving performance, developing teams, and building efficient, patient-centered operations.

PRINCIPAL

RESPONSIBILITIES INCLUDE:

Achieve Practice financial objectives across all three locations for revenue, expense management, and overall profitability; support development and execution of growth goals in partnership with the surgeons and the Regional Director of Operations Drive outstanding patient care, operational efficiency, and productivity through continuous improvement initiatives and ensure team's execution of business essentials such as strategic scheduling, insurance verification, treatment planning conversion, accurate coding and billing of services.

Ensure all fiscal procedures are maintained within company policy, including payer relations, credentialing, revenue cycle management, accounts receivable/payable, and inventory management

Maintain consistent, effective communication with the surgeons on key performance metrics, including indicators of the Practice financial performance, as well as operational needs

Lead all performance management processes for clinical and non-clinical team members, including coaching, recognition, conflict resolution, and disciplinary actions when necessary

Supervise all team members while fostering a positive, accountable work environment aligned with the company POWER values

Own staffing strategy and labor management, aligning with surgeon schedules to optimize performance and cost efficiency

Ensure appropriate staffing coverage across all locations; oversee onboarding, training, timekeeping, and overtime management

Assess and develop talent at all levels through ongoing coaching, feedback, and structured development plans

Manage inventory, supplies, instruments, and equipment within budget by providing support and guidance to the Team Leads; ensure preparedness to support an exceptional patient experience

Oversee licensure and continuing education compliance for doctors and surgical assistants

Support the Referral Development Partner(RDP) with marketing initiatives; assist and participate in annual events as needed

Coordinate monthly board meetings with the surgeons and RDP; hold monthly meetings with team Leads and staff

Perform weekly rotation to the Lindale location and Palestine Location for complete oversight and team accountability

Lead all aspects of compliance, including federal and state regulations (OSHA, HIPAA, I-9, workplace policies), while maintaining strict confidentiality

Perform other related duties as assigned

MINIMUM QUALIFICATIONS3+ years of leadership experience in healthcare, dental management, and medical/dental insurance protocols

Proven ability to drive KPIs, improve operations, and lead high-performing teams

Strong business acumen with experience managing P&L and operational metrics

Confident communicator who can effectively partner with surgeons, leadership, and staff

Highly organized with strong attention to detail and the ability to manage multiple priorities

Growth mindset with a proactive, solutions-oriented approach

Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) and ability to learn Practice Management Systems (DSN Cloud)
Associate degree preferred or equivalent professional experience

Salary commensurate with experience

ABOUT US ORAL SURGERY MANAGEMENT By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial…