TRC Front Desk
Job in
Tyler, Smith County, Texas, 75701, USA
Listed on 2026-05-14
Listing for:
Tyler Racquet Club
Full Time
position Listed on 2026-05-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Retail Associate/ Customer Service
Job Description & How to Apply Below
Key Responsibilities:
Greet members and guests warmly and professionally
Check members in using the software system
Answer phone calls, respond to inquiries, and provide accurate information
Process payments and maintain accurate records of transactions
Maintain a clean, organized, and welcoming front desk and lobby area Monitor member check-ins and ensure policies are followed
Assist with opening and closing procedures
Report facility maintenance issues or member concerns to management
Support other staff and assist in light cleaning duties when needed
Qualifications:
High school diploma or equivalent
Prior customer service experience preferred
Strong communication and interpersonal skills
Basic computer and point-of-sale (POS) system proficiency
Ability to multitask and remain calm in a fast-paced environment
Reliable, punctual, and professional appearance
Flexible schedule, including evenings and weekends
Working Conditions:
Standing for extended periods
Occasional light lifting (up to 25 lbs)
May be required to work early mornings, evenings, weekends, and holidays
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