Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Tyler – TX

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spirit—qualities that make a big difference in how we work and how we serve our community.

We’ve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance.

Community involvement is an important part of what we do. The agency president volunteers with Carter Blood Care and Meals on Wheels, and also serves as president of the Tyler Referral Network. If you’re looking to join a team that values integrity, service, and growth, this could be a great fit for you.

As a customer service representative with Taylor Berumen State Farm, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $30,000.00 - $50,000.00 per year