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Hybrid Customer Experience & Account Management Specialist

Job in Tyler, Smith County, Texas, 75701, USA
Listing for: Klüber Lubrication
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, HelpDesk/Support, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 52000 - 75000 USD Yearly USD 52000.00 75000.00 YEAR
Job Description & How to Apply Below

Klüber Lubrication NA LP seeks a Customer Service Account Management Specialist in Tyler, TX with a hybrid work model. You will be the primary contact for customer inquiries, handling onboarding, engagement, issue resolution, and proactive service improvements.

You will analyze customer interactions, maintain CRM data, and contribute to retention strategies while coordinating with internal teams to resolve escalations and ensure high-quality support.

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