Customer Service Warehouse Associate - Seasonal Part Time

Ewing Outdoor Supply

2010 Shiloh Rd.

Tyler, TX

Pay range ** $18 - $20 per hour **

Part Time Seasonal

Preferred consideration - Bilingual English/Spanish

Ewing Outdoor Supply looking for a PART TIME SEASONAL associate to provide excellent customer service at our Tyler TX branch! The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority.

This position will have warehouse responsibilities, so the ability to lift 50-70 lbs. will be required of you.

Prior green industry and landscape experience is preferred, but not required, we can teach you.

If you are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit.

As a green industry leader for over 100 years, family-owned Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it.

Preferred consideration for

• Go the extra mile to engage customers

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Ask for feedback on provided services and resolve clients’ complaints
• Inform customers about new products and services
• Follow DOT regulations and safety standards

• Prior Outdoor Supply Industry Experience
• Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
• Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Be able to lift 50-70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments

• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations

Bonus Points for the Following*

• Bilingual (Spanish & English)

• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of inventory stocking procedures