AmeriCorps Community Connector I - General

Summary

Working collaboratively as part of a team of Ameri Corps Community Connector Members, Community Health Workers, clinicians, and administrative staff, the Ameri Corps Community Connector I provides culturally competent, patient‑centered screening, referral, and navigation services to connect individuals and families with appropriate social and medical resources. The role includes developing care plans, identifying barriers and goals, supporting communication between individuals and service providers, and delivering education on health, wellness, and community resources.

The Community Connector I also collects and maintains referral and outcome data in accordance with established protocols and confidentiality requirements and supports initiatives aligned with the Community Health Needs Assessment and Community Health Improvement Plan.

• Meets expectations of the applicable OneCHRISTUS
  
  Competencies:
  
  Leader of Self, Leader of Others, or Leader of Leaders.
• Provides social needs screening and links individuals to community resources through referral and navigation services.
• Assists individuals in developing action plans to address identified needs, encouraging goal‑setting, identifying challenges, and monitoring progress.
• Educates individuals on healthcare, community resources, wellness, and disease prevention.
• Provides culturally appropriate support and builds trusting relationships through structured visits and follow‑up communications across various community settings.
• Maintains current knowledge of local community resources to effectively address identified needs.
• Facilitates communication and relationship‑building between individuals and healthcare or community resource providers.
• Collaborates with supervisors and the clinical team to coordinate care and address healthcare needs.
• Supports chronic disease self‑management and medication adherence.
• Promotes appropriate use of primary care and helps individuals identify primary care options and a medical home.
• Completes documentation and record keeping in compliance with organizational policies, state and federal regulations, and confidentiality standards.
• Partners with community‑based organizations to gather feedback on referral and navigation outcomes.
• Protects the confidentiality of all patient information and follows all privacy requirements.
• Committed to serving vulnerable populations and a willingness to learn about health issues, the healthcare system, and community resources.
• Perform other related duties as assigned.

• High school diploma or equivalent required
• Computer skills (to include email, calendar scheduling, instant messages, Word documents, and Excel) required
• Strong organizational and communication skills required
• Must have good judgment, initiative, flexibility, and the ability to build positive, open-minded, and nonjudgmental relationships
• Bilingual (English/Spanish) preferred
• 1 year of experience in volunteering or working in a community setting, healthcare facility, public health department, or community-based organization preferred
• Promotor(a) or Community Health Worker Certification required within 6 months of hire
• In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

MULTIPLE SHIFTS AVAILABLE

Full Time