IT Analytics Lead

Benefits

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

Responsible for the analytics function within the IT department, overseeing the development and implementation of data analytics strategies, tools and technologies within the IT organization.

• Oversee the collection, processing, and analysis of IT data to identify trends, inefficiencies, and opportunities for cost reduction, improved performance, and service reliability.
• Develop and maintain executive-level dashboards, performance metrics, and reports to monitor key IT services, infrastructure health, security, and system performance.
• Collaborate with IT management and other departments to ensure data-driven insights align with business objectives and inform strategic decisions.
• Integrate Artificial Intelligence to optimize and innovate data analytics processes.
• Perform root cause analysis for recurring IT issues, service disruptions, and other operational challenges.
• Implement advanced analytics techniques, such as predictive analytics and machine learning models, to forecast IT needs and enhance proactive problem-solving.
• Ensure the data governance framework is adhered to, maintaining data quality, security, and compliance.
• Manage the integration of new analytics tools, platforms, and technologies to improve reporting capabilities and IT service management.
• Communicate complex data insights and technical findings in a clear, actionable manner to both technical and non‑technical stakeholders, including leadership.
• Work with IT teams to improve system performance based on data insights and guide decision-making around resource allocation and capacity planning.
• Monitor industry trends in IT analytics and apply best practices to enhance the organization’s analytics capabilities.

• Advanced knowledge of Microsoft Office applications including Excel, Access, Word, Outlook and PowerPoint.
• Advanced knowledge of Data Analytics tools, trends and capabilities.
• Intermediate knowledge of Artificial Intelligence and its integration into data analytics processes.
• Advanced knowledge of self‑service reporting tools.
• Advanced knowledge of data structures, database management, and data governance principles.
• Intermediate knowledge of SAP reporting and transactional applications.
• Basic mathematical skills.
• Ability to absorb and guide new cloud functions including Snowflake, Azure Data Factory and PowerBI.
• Ability to lead and motivate others.
• Strong negotiation skills.
• Ability to work in a highly creative, driven manner.
• Ability to quickly adapt to new work structures, environments, and processes.
• Ability to communicate effectively in written and verbal form.
• Ability to comprehend and interpret information.
• Ability to prepare reports and business correspondence.
• Ability to research information, establish facts and draw valid conclusions.
• Ability to learn new technology systems, methods and processes.
• Ability to reason, form concepts and recognize and solve problems.
• Ability to analyze information.
• Ability to show information in presentation or diagram form.
• Ability to maintain confidentiality regarding sensitive information.
• Ability to occasionally travel to off‑site and out‑of‑town locations with possible overnight stays.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

• Bachelor’s degree in a related field and six or more…