Desktop Support Engineer – Windows & Mac Expert
Job in
Tyler, Smith County, Texas, 75701, USA
Listed on 2026-09-09
Listing for:
HCLTech
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
HCLTech in Tyler, Texas seeks a Technical Support Engineer to deliver daily desktop support for end users, troubleshoot hardware and software on Windows and Mac systems, and deploy devices from tablets to desktops.
The role requires handling Service Now tickets, coordinating with the site team on onboarding/offboarding, and maintaining clear customer communication while documenting knowledge for future use.
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