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Omnichannel Customer Experience Manager
Job in
Tyler, Smith County, Texas, 75701, USA
Listed on 2026-07-11
Listing for:
The Michael's Companies
Full Time
position Listed on 2026-07-11
Job specializations:
-
Management
Operations Management, Retail & Store Manager
Job Description & How to Apply Below
The Michaels Companies Tyler, TX seeks a Customer Experience Manager to lead front-end operations, omnichannel processes, and store recovery standards. You will deliver a customer-centric shopping experience aligned with Brand Promises and SOPs.
Role includes coaching the customer experience team, cash handling, inventory processes, and event execution; also serving as Manager on Duty to uphold safety and service excellence.
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