Environmental Services​/Custodial Operations Manager

Role Overview

Sodexo is seeking an Environmental Services / Custodial Operations Manager 1 to join the team at UT Health North Campus Tyler
, a 174-bed acute care and behavioral health hospital located on the UT Tyler Health Science Center campus in Tyler, Texas. This 2nd-shift leadership role is responsible for managing daily environmental services operations and leading a team of 27 frontline employees. The successful candidate will drive operational excellence, ensure high standards of cleanliness and regulatory compliance, and foster a safe, positive patient and staff experience.

• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• work with the Environment of Care Committee and Infection Prevention Director;
• effectively manage the Unit Operating System;
• support a diverse and inclusive workforce.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• experience leading and managing a housekeeping team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
• experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• in-depth knowledge of housekeeping systems and procedures;
• experience with vendor and contract management;
• 3-5 years previous custodial / housekeeping or similar management experience in a hospital; healthcare experience preferred but not required;
• strong financial acumen and budget management experience;
• proficiency with computers and other technology;
• able to work a 2nd shift (3:00pm to 11:30pm) schedule. As a manager, occasional weekends are possible, however this position is generally Monday
  - Friday.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Minimum Education Requirement
- Associate's Degree or equivalent experience.