Quality Supervisor - Tyler TX

Job Overview

We are seeking a Quality Supervisor to join our manufacturing team. This role is responsible for leading day-to-day quality engineering activities within the manufacturing environment while directly supervising Quality Technicians and Inspectors. This role ensures product and process conformity, drives root cause corrective actions, and strengthens quality system effectiveness. The Quality Supervisor plays a key leadership role in developing the quality team and supporting plant performance related to safety, quality, delivery, and cost.

Role reports to the Director of Manufacturing - very high visibility in the organization. Cross functional exposure - engineering, operations and C‑suite.

• Quality Leadership & Team Management:
  Directly supervise and develop Quality Technicians, providing day‑to‑day direction, training, mentoring, and performance feedback.
• Product & Process Quality:
  Ensure compliance with quality standards, customer requirements, and internal specifications; lead root cause analysis and corrective action activities for internal nonconformances, customer complaints, and audit findings; review and approve quality documentation including inspection plans, control plans, work instructions, and deviation requests; drive APQP activities including PFMEA reviews, control plan development, and process validation.
• Quality Systems & Compliance:
  Develop, implement and train applicable quality management systems (ISO 9001:2015); support internal and external audits, ensure timely closure of corrective actions; monitor and analyze quality KPIs such as PPM, COPQ, scrap, rework, and customer returns; drive continuous improvement initiatives.
• Cross‑Functional
  
  Collaboration:
  
  Partner with Manufacturing, Engineering, Supply Chain, and Customer Service to resolve quality issues and improve processes; provide technical quality support for new product introductions, supplier issues, and process changes; communicate quality risks, trends, and improvement opportunities to leadership.

• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field.
• 7+ years of experience in a manufacturing quality role.
• 3+ years of experience supervising or leading technicians or team members.
• Strong knowledge of quality tools and methodologies (SPC, FMEA, control plans, root cause analysis).
• Software:
  Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint, Smartsheet; SAP or ERP Systems (SAP a huge plus), quality documentation systems.
• Experience working with a formal Quality Management System (ISO 9001 preferred).
• Strong analytical, organizational, and problem‑solving skills.

• Experience in HVAC, metal fabrication, or similar manufacturing environments.
• Lean manufacturing and/or Six Sigma experience.
• Experience interfacing directly with customers.
• Ability to lead continuous improvement projects and influence cross‑functional teams.