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Service Specialist, Retail

Job in Tyler, Smith County, Texas, 75701, USA
Listing for: Brookshires Grocery Company.
Full Time position
Listed on 2026-02-07
Job specializations:
  • Retail
    Retail Associate/ Customer Service
Job Description & How to Apply Below
Service Specialist page is loaded## Service Specialist locations:
Lakeport,TX - 5005 Estes Parkway time type:
Part time posted on:
Posted Todayjob requisition :
JR3702

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.
Here’s what sets us apart:
* ** Wellness that works for you:
** Comprehensive medical, vision, dental, and prescription coverage.
* ** Flexibility and freedom:
** Paid time off to relax, recharge, and enjoy life.
* ** Ownership that empowers:
** 401(k) plan to help you build a solid future that the Company contributes to.
* ** Savings for your lifestyle:
** Exclusive employee discounts on the things you need most.
* ** Investing in your dreams:
** Scholarships and educational support to fuel your growth.
* ** Adventure awaits:
** Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.
*
* Job Summary:

** Performs cashier and customer service duties to maintain an efficient front end. Ensures products are stocked, displayed, and rotated properly throughout the store. Responsible for providing a convenient, friendly, and clean shopping experience to the local community.
*
* Essential Duties and Responsibilities:

*** Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items. Maintains correct money count in register.
* Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. Verifies accuracy of prices and helps monitor product and supply levels for reordering purposes.
* Unloads trucks and places delivered items in designated areas.
* Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
* Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with locating and selecting products.
* Notifies store management of efficient process improvement opportunities.
* Ensures fuel station is maintained properly by inspecting gas pumps according to Company standards.
* Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
*
* Knowledge, Skills and Abilities:

*** Basic knowledge of cash register.
* Basic knowledge of WFM (Workforce Management).
* Basic knowledge of on-site fuel station procedures.
* Ability to count and calculate for the purpose of cash handling and sales transactions.
* Ability to effectively communicate in written and verbal form with customers and partners.
* Ability to multi-task and work in a fast-paced environment.
* Ability to safely work with sharp objects such as knives, box cutters, etc.
* Ability to operate manual or electric pallet jack (for partners at least 18 years of age).
* Ability to safely operate and maintain department equipment.
* Ability to work flexible schedules including nights, weekends and holidays.
* Must report any potential hazards that cannot be immediately remedied to a supervisor.
** Education,

Experience and Qualifications:

*** Typically involves on-the-job training.
* Minimum of 18 years of age required (for partners operating select machinery).
* Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
* TABC/LACT/AATC certification required.
* Food Handler certification required.
* Fuel Operator C certification required.
** Physical…
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