Retail Display Installer – Technology

Retail Display Installer – Technology

Location: Travel up to 90 miles from home on average. Paid drive time and mileage reimbursement.

Schedule: Monday–Friday. Weekends are not required.

2020 Companies seeks a reliable, detail‑oriented, self‑motivated Field Service Representative to represent leading brands such as Dell, Intel, Dyson, Google, and HP. In this role you will execute a wide range of in‑store tasks, including, but not limited to:

• Installing and updating sales floor fixtures and endcaps.
• Performing buildouts, resets, and display repairs.
• Following plan‑ograms and client‑specific directives.
• Using mobile applications and technology to complete assignments efficiently.
• Maintaining strong communication and organizational skills while managing store‑level relationships.

• Respond and maintain consistent communication with field services management within 24 hours.
• Keep availability updated and accurate.
• Complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixtures.
• Complete necessary forms, images, and surveys before leaving the job site.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures remain fully functional.
• Participate in early‑morning installations and team installations involving 2+ people.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist other team members as needed.
• Adhere to timelines for accurate time‑card submission and daily reporting of anomalies.
• Work independently in a fast‑paced environment.
• Participate and complete training and certification programs.
• Track, record, and communicate activity via designated systems and workflows.
• Be available for weekend assignments as needed.

• Hours and locations may vary week to week, including occasional weekends and early‑morning hours, or holidays based on store/client requirements.
• Accept and schedule all assigned jobs within 48 hours of receipt.

• Follow all directives as provided, execute fully and completely.
• Work closely within the shared services team to ensure goals, identify improvement opportunities, and drive solutions.

• Build and maintain strong relationships with the shared services team, local/regional markets, clients, retailers, and other stakeholders.
• Foster collaboration and communication across teams.

• Demonstrate professionalism, effective communication, and strong leadership while representing the company.
• Set a high standard for behavior, fostering a positive work environment and ensuring respectful communication.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

• Ensure customer and client satisfaction is met and continuously improved upon according to established KPIs.
• Be open to providing and receiving feedback.

• Must be 18 years or older (due to insurance requirements).
• Must be authorized to work in the United States.

• Flexible availability Monday through Friday.
• Weekend and holiday availability as needed.
• Early morning and late‑night availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.

• Climb a ladder up to 10 feet in height.
• Safely lift and carry up to 60 lbs.
• Ability to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.

• Adjust to varying tasks and work environments.

• Effective communication via phone, text, and email to coordinate tasks and provide updates.
• Use a smartphone for clock‑in/out, photo uploading, app downloads, and internet connectivity.
• Respond within 24 hours for consistent communication with field services management.

• High school diploma or equivalent is typically required.
• Previous retail or merchandising experience is beneficial but not mandatory.

• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram (POG)…