Produce Associate

Position Summary

Why do our members choose to purchase fruits & vegetables at Sam’s Club? Our members say one of the biggest reasons is they get quality & fresh food at low cost. As part of the produce team, you’ll make important decisions about the quality of the produce that members and their families eat by ensuring availability, cleanliness and freshness. You will be on the front‑lines of customer service – your smile makes a difference and you can help enhance the member’s shopping experience.

Come, be a part of a team that offers our members more for less.

• You have a passion for and experience with produce.
• You keep member satisfaction as your top priority.
• You are comfortable with change and quickly adapt to different work scenarios.
• You’re a curious and creative thinker, driving change through out‑of‑box thinking.
• You can communicate effectively and positively influence team members.
• You will lead by example.

• Maintain a positive attitude by smiling, greeting and thanking members.
• Provide exceptional customer service to members across the club as needed, answering any questions they may have.
• Maintain a clean, neat, and member‑ready area.
• Receive & stock merchandise in an organized manner.
• Maintain inventory so that there is no out of stock or over‑stock products.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not intended to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

• Be a Team Member: Maintains up‑to‑date knowledge of the products; collaborates with cross functional teams and helps educate other associates on tools, tasks, and resources; communicates effectively and develops interpersonal skills for providing customer service; and is flexible to the needs of the business by working in other areas, tracking goods, maintaining in‑stock levels, and controlling shrinkage in a timely manner.
• Be an Expert: Understands the processes and specifications related to quality of various types of produce merchandise; prepares (trims, crisps, packages, scales) products according to established standards; maintains product safety and follows company sanitation guidelines; and adheres to applicable laws, regulations, and company policies related to produce quality.
• Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizes handheld technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapts to new tools and encourages others to use them.
• Be an Owner: Drives the performance of the area; utilizes digital tools; uses perpetual inventory management techniques to stock and rotate department products; ensures quality and date control standards; eliminates waste; guides peers and provides attention to customer needs; assists customers according to company policies and procedures.
• Be a Talent Ambassador: Advocates for the department and the club by valuing the member’s experience in the produce area and modeling high quality service and products; executes the basics at the highest possible level of quality; and exhibits energy, commitment, and passion for the work.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, co‑workers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks; communicates progress and information; determines and recommends ways to address improvement opportunities; and adapts to and learns from change, difficulties, and feedback.

Sam's Club offers competitive hourly pay ranging from $17.00 to $25.00. The hourly rate will equal or…