Lead, Retail Customer Care & Growth
Job in
Tyler, Smith County, Texas, 75701, USA
Listed on 2026-09-09
Listing for:
PetSmart
Full Time
position Listed on 2026-09-09
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail Sales, Customer Service Rep
Job Description & How to Apply Below
Pet Smart's Retail Customer Service Lead provides exceptional pet parent service and upholds our vision, mission, values, and strategy. This role drives loyalty, promotions, and pet parent interactions across the store while achieving targeted results.
It shares responsibility for safety, cleanliness, merchandising, and associate engagement. Leading by example, you will support the Services businesses, coordinate events, assist live sales and adoptions, and ensure a positive, compliant store
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