Inside Sales Representative

Job Description

At Connect Rentals, we empower our community by delivering quality equipment and unparalleled service that consistently exceeds expectations. Driven by the relentless pursuit of excellence, our team goes above and beyond to ensure every experience is seamless, reliable, and effortless. Connect Rentals is looking for a motivated, customer-focused Inside Sales Representative to join our growing team. In this role, you will assist customers with equipment rentals, prepare quotes and contracts, coordinate with operations, and help keep daily processes running smoothly.

We are seeking someone who is organized, professional, and willing to jump in wherever needed to serve our customers and support the team.

• Assist customers by phone, email, and in person with equipment rental needs
• Prepare quotes, reservations, and rental contracts accurately and promptly
• Follow up on leads, quotes, and customer inquiries
• Build and maintain positive relationships with new and existing customers
• Coordinate with the operations team regarding equipment availability, delivery, pickup, and customer needs
• Assist with loading and unloading equipment for customers
• Help out where needed to keep work moving and customers taken care of
• Process transactions and maintain accurate customer and rental information in company systems
• Help resolve customer questions or concerns in a professional and timely manner
• Maintain knowledge of company equipment, rental procedures, and pricing
• Work well with team members and assist others when needed
• Perform all other duties as assigned by management in a professional and efficient manner

• Previous inside sales, customer service, rental industry, or related experience preferred
• Strong communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Willingness to work as part of a team and step in wherever needed
• Basic computer proficiency and ability to learn company systems
• Must pass pre-employment drug test & Background Screening

Connect Rentals is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications.