Experienced Service Technician

Description

Level 3 Diesel Technician is a skilled technician capable of handling a wide range of mechanical repairs and performing basic to intermediate diagnostics. This role is trusted to complete most standard repairs with limited supervision and continues to build diagnostic capability.

HOLT Truck (TRUCK)

Full Time

HTT
- Tyler

Jeremy Burk

• Models, promotes, reinforces, and rewards consistent use of HOLT's Values Based Leadership tools and processes to ensure alignment with Vision, Values, and Mission
• Troubleshoots and diagnoses complex engine malfunctions and failures with direction and minimum supervision
• Performs detailed engine and related equipment repairs on trucks and trailers with direction and minimum supervision
• Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs
• Provides quality control/assurance inspections of completed tasks, including road testing
• Uses computers and related software to assist in diagnosing and reprogramming engines
• Completes documentation for service reports, timecards, parts requisition and returns
• Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Works overtime as required by workload and customers’ needs
• Projects professionalism with both internal and external customers, including personal appearance
• Acts as a mentor and coach to lower level Technicians
• Completes all assigned Technician Training Path courses and safety training
• Consistently maintains an average rework of less than 0.5%
• Ensures a positive average variance consistently
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

• Ability to complete all Level 3 curriculum pathway requirements as outlined in the Leveling Description Guide
• Ability to meet all technical and performance requirements for a Level 1 & 2 Technician
• Extensive knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Expert knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
• Operation and control skills of vehicle fleet
• Problem-solving and troubleshooting skills
• Verbal communication skills
• Exceptional skills in customer service
• Excellent time management and organizational skills
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate a conventional forklift
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Ability to operate a vehicle on public roads
• Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn)

• High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program
• Minimum of four years of experience
• Completion of Levels 1 & 2 curriculum pathway requirements as outlined in the Leveling Description Guide
• Has met Pro Tech training requirements for preceding Technician levels;
  Ability to learn and model HOLT's VBL Culture
• On-going Safety Training

• CDL – Class A or B
• ASE – Medium/Heavy Truck Certification
• AC Certification
• Brake System Certification

• None

• Up to 5% travel or overnight stays
• Up to 5% travel to…