Data Center Technician - Level I Level IV

Data Center Technician - Level I through Level IV

• Tyler, TX, USA
• Salary: $21-35/hr based on skill level / experience
• Hourly
• Full Time
• SRI offers W-2 employment with access to a comprehensive benefits package that includes Paid Time Off, Paid Holidays, Health/Dental/Vision Insurance, 401k, HSA, and more.

Tyler, TX

Candidates open to 25-85% travel are strongly preferred. Projects may require travel to various sites based on business needs.

SRI is hiring skilled Integration Technicians experienced in ISP / Central Office / Headend / Data Center network facilities to support the deployment and maintenance of high-performance network environments across the nation. This role goes beyond standard rack-and-stack work – we require deep knowledge in structured cabling, RF systems, and fiber integration who can work confidently in headend, central office, and enterprise data center settings.

With a clear growth path from Level 1 to Level 4, this position is ideal for professionals who take pride in precise, standards-based installs and thrive in critical network facility environments.

• Deliver high-quality infrastructure installations and on-site support that exceed customer expectations
• Adhere to safety standards and best practices for data center and network facility deployments
• Work independently or with senior technicians depending on experience level
• Demonstrate growing expertise in mechanical/electrical assembly and cabling
• Participate in network integrations, migrations, and cutovers – including off‑hours shifts when needed

• New to digital infrastructure / network facility support or returning after 2+ years away from the industry.
• Works under direct supervision of Level 3 or 4 Technicians.
• Identifies and properly uses hand tools and PPE.
• Performs mechanical and electrical assembly of non-powered/passive equipment and / or hardware.
• Assists with basic network cabling tasks under guidance.
• Not authorized to work on live data circuits or powered equipment without supervision.
• Must complete a minimum of 1.5 years or show equivalent proficiency for advancement.

• 1.5+ years of digital infrastructure / network facility support experience or equivalent proven proficiency.
• Proficient in all Level 1 tasks and begins independent work on passive systems.
• Completes cabinet/rack installation, cable management (ironwork, ladder rack, fiber duct), and grounding.
• Installs and dresses CAT5/6 and fiber network cabling.
• Performs basic network cable testing and basic DC power installation.
• Adds/removes cabling on non-working equipment only.
• Supports network testing and fiber prep work in network facilities.
• Advancement requires 2 years experience or proficiency assessment.

• 2+ years of digital infrastructure experience and proficient in Level 1 & 2 responsibilities.
• Capable of leading installation / integration team members and assigning tasks to junior techs.
• Performs secondary DC power installations and prepares MOPs.
• Resolves documentation discrepancies and ensures quality inspections.
• Troubleshoots network issues with test equipment.
• Supports migrations and software upgrades in network facilities.
• Analyzes project documentation to plan installation approach and materials.
• Interfaces with internal and external teams to support project execution.
• Must be approved for advancement by Operations Management based on documented performance.

• 3+ years of digital infrastructure experience and expert-level proficiency.
• Leads complex installations and migrations in network facilities.
• Installs and verifies both secondary and (with supervision) primary DC power systems.
• Adds/removes power circuits on working power distribution systems and performs power transitions.
• Configures and turns up network facility equipment including advanced OEM platforms.
• Performs software upgrades, signal modifications, and system-level testing.
• Contributes to engineering and design discussions, including EF&I standards.
• Mentors junior staff and evaluates skill progression using GR-1275-CORE.
• Ensures all documentation, labeling, and testing meets company and industry standards.

• Physically capable of lifting up to 80 lbs and safely working on ladders or in confined spaces
• Strong situational awareness and attention to detail in high-stakes environments
• Excellent communication, organization, and time management skills
• Familiarity with Excel, PowerPoint, and data analysis/reporting tools
• Self‑driven and dependable, with the ability to work independently, including night shifts as needed

Monday through Friday with some overnight work performing equipment migrations