Behavior Support Coordinator

Behavioral Support Coordinator

Hope Haven of East Texas is a Christian, faith-based non-profit ministry that provides for the physical, emotional, educational, and spiritual needs of children in foster care.

Our mission is that:
We demonstrate Christ's love to forgotten children and teens in the foster care system by providing home, healing, and hope because every child deserves to be safe and equipped for their future.

Tap Kard Inc. (dba. Gateway of Hope) Behavioral Support Manager

• Must be 22 years of age or older
• A bachelor’s degree from an accredited college or university with a minimum number of hours that are equivalent to a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education, or early childhood intervention or a license as a registered nurse (RN)
• Documented Experience to include the following:
• Providing support services to adolescents and young adults who may have experienced child abuse and neglect, are in foster care, are homeless, are at risk or have mental or behavioral health challenges.
• Providing independent living services to youth and young adults.
• Must be available to work evenings and weekends as scheduled.
• Must become qualified in de-escalation and restraint training within 90 days of employment.
• Must become certified in Child and Adolescent Needs and Strengths Assessment (CANS) or the Adult Needs and Strengths Assessment (ANSA). Certification within 60 days of employment must be updated annually through an approved entity.

• Provide direct behavior support services to clients under the direction of the Behavioral Support Manager and Director of Family Solutions Treatment Services.
• Meet individually with clients to deliver Behavior Support Services, including a minimum of one‑hour sessions.
• Develop, implement, monitor, and update individualized behavior support and treatment plans.
• Collect, analyze, track, and document behavioral data and performance objectives.
• Maintain accurate, timely records in compliance with Hope Haven policies and DFPS Minimum Standards for General Residential Operations.
• Ensure program operations meet or exceed DFPS Minimum Standards and contract requirements.
• Participate actively in treatment team meetings, staffings, and treatment planning for each child on caseload.
• Maintain consistent, collaborative communication with supervisors and multidisciplinary team members.
• Provide crisis intervention and de‑escalation support, including participation in physical restraint when required and trained.
• Be proactive in the management and documentation of crisis incidents.
• Monitor client safety and respond appropriately to high‑risk behaviors.
• Train, support, and model effective behavior management strategies for direct care staff.
• Ensure DFPS‑required reporting of abuse and neglect is completed accurately and timely.
• Attend and actively participate in required staff meetings.
• Participate in required trainings, in‑service sessions, and ongoing professional development.
• Complete required job‑related training hours (30 clock hours during the first year; 20 clock hours annually thereafter).
• Participate in on‑call rotations and assignments as required.
• Uphold trauma‑informed, strengths‑based, and culturally responsive practices.
• Perform additional duties and responsibilities as assigned.

• Requires basic understanding of a field of knowledge that involves the ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables, knowledge normally associated with attainment of bachelor’s degree with a major in a human service‑related field.
• Ability to be certified in CPR & First Aid, Medication Administration, and behavior intervention which includes physical restraint of young adults.
• Ability to work independently under very little supervision.
• Ability to exercise patience, good judgment, and confidentiality; to observe and make accurate assessments of situations with…