Donation Truck Driver

Carries out all transportation operations within the Transportation Department, including but not limited to, creating a Christ centered working environment, driving a straight box truck (16ft or 26ft) and working alongside a Furniture Mover, moving donated furniture and other items from donor’s home, distributing the donated product to one of the Hangers of Hope Thrift Stores, while in compliance with company policies, procedures, and the mission statement.

• 1. Work alongside the other Truck Drivers and Furniture Movers, daily, in the building of the team, by being an example of revealing Christ to all staff and donors, ensuring a Christ-centered environment.
• 2. Drive a straight box truck throughout the work day (automatic transmission, 16 ft or 26 ft, under 26,000 GVW) while being responsible for observing all traffic laws, in order to safely distribute product from the donor’s home to one of the Hangers of Hope Thrift Stores.
• 3. Works with a Furniture Mover to load and unload furniture and other donated items on and off a straight box truck, with careful attention, to insure that: people are not injured, Hangers of Hope Thrift property and the donor’s home or business is not damaged, donated items are not damaged, and space in the truck is properly utilized
• 4. Locks the truck cab and cargo door when leaving truck unattended, keeps diesel fuel above ¼ tank level, keeps diesel exhaust fluid above ¼ tank level, keeps truck clean with monthly truck wash, vacuums and dusts truck cab each month, keeps truck cab and cargo box organized and uncluttered on a daily basis, in order to provide a safe and clean working environment.
• 5. Trains, leads and encourages their assigned PMD associate to follow company policy, and to follow instructions based on daily assignments, in order to have a well-equipped and trained team.
• 6. Works with their assigned PMD associate to safely operate the truck lift gate and other furniture-moving equipment (2-wheel dolly, 4-wheel dolly, tie-down straps, other) as needed during the workday to help provide safety and teamwork.
• 7. Performs daily inspection of truck on key safety points; reports damage or broken conditions as they occur or are noticed during inspection, in order to ensure safety of the team.
• 8. Directs their assigned PMD associate to get out of the truck whenever the driver needs to back up, following prescribed hand-signals to communicate that the area the driver needs to back into is clear of hazards (people, pets, other vehicles, tree limbs, power lines, buildings, etc.) in order to establish a safe working environment.
• 9. Provides friendly and welcoming hospitality to all donors during all steps of the donation pick up process.
• 10. Treats all donors and their homes or offices with the utmost level of respect during donation pick-ups as well as effectively communicates gratitude to all donors, on behalf of Hangers of Hope Thrift Stores.
• 11. Reports any significant on-the-job personal injuries within 24 hrs and promptly reports all significant accidents or team-member injuries, to keep the Transportation Managers and Warehouse manager informed and to assure that the correct protocol is taken.
• 12. Evaluates the condition of donated items based on the donation guidelines set by Hangers of Hope Thrift Stores and communicates directly with each donor either graciously accepting or rejecting those items at the point and time of the donation, assuring that the stores are receiving quality product and that our donors are treated graciously.
• 13. Sends complaints or criticism “up the chain of command” (not with fellow employees), allowing open communication and a “safe haven” for potential issues or concerns.
• 14. Provides the donor with…