Manager of Sales, Venues

Overview

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent:
Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here.

Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Role
:
Sales Manager / Senior Sales Manager, Unique Venues (North America) to lead our UV go-to-market and revenue performance across the region. This people-leadership role is responsible for owning the North America sales team at the segment level—driving new business, expansion, and retention—while building the strategy, processes, and team capabilities required to scale.

• Own revenue and growth for the North America Unique Venues segment
• Manage a UV revenue portfolio currently in the $10–20M range with multi-year goals to scale to 5X that number
• Set annual and quarterly targets for new business, expansion, and renewals; build concrete plans to achieve and exceed them
• Lead, coach, and develop a high-performing UV sales team
• Manage a team of sales professionals (e.g., Direct Sales, Strategic Accounts) focused on Unique Venues across North America
• Establish clear expectations, coaching rhythms, and performance management processes to consistently hit segment KPIs
• Foster a culture of accountability, continuous improvement, and solution-oriented selling
• Design and execute the go-to-market strategy for Unique Venues
• Define market segmentation, coverage models, and territory strategy across key UV sub-verticals (arenas & stadiums, attractions, entertainment venues, special event spaces, etc.)
• Partner closely with Marketing to shape integrated campaigns, events, and messaging that resonate with venue decision-makers and revenue leaders
• Collaborate with Product, Client Services, and Operations to align on packaging, pricing, and programs tailored to UV needs
• Drive pipeline generation, deal strategy, and forecasting discipline
• Build and maintain a healthy pipeline across new logo and expansion opportunities; ensure consistent top-of-funnel activity from the team
• Provide hands-on deal coaching, especially for strategic or complex opportunities (multi-property groups, large arenas/stadiums, multi-year or multi-product deals)
• Lead accurate, insight-driven forecasting and business reviews; communicate performance, risks, and opportunities to senior leadership
• Act as a champion for Unique Venues internally and externally
• Serve as the internal voice of the UV customer—bringing market, competitive, and customer insights back to the broader Hospitality Cloud organization
• Partner with cross-functional…