Senior Consultant​/Consultant, Cvent Consulting

Overview

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here.

Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Cvent’s Consulting team works with select customers supporting a variety of projects to help modernize and optimize events marketing and management programs. We collaborate with leaders and key stakeholders from Marketing, Meetings & Events, IT, and Procurement through assessments and workshops supporting strategy, planning, and technology evaluation. We also support pilot programs for new Cvent solutions and large-scale platform integrations and analytics initiatives.

We are currently looking to fill a Consultant role, an essential member of a project team. This role serves as the engagement lead and subject matter expert in our consulting projects with strategic customers and is responsible for completing all project milestones and deliverables to the client’s satisfaction.

• Work within internal project stakeholders to determine overall project parameters, success factors, and project risks.
• Adhere to project scope, requirements, milestones, and deliverables.
• Develop a deep understanding of the customer’s current program, organization, processes, policy and technology ecosystem. Help translate customer business objectives into priorities for meetings and events programs.
• Identify areas of opportunity in advancing key business processes supported by the Cvent platform.
• Leverage your subject matter expertise to advise customers on leading and best practices and provide timely, proactive recommendations that will benefit customers’ ongoing usage of the Cvent platform.
• Work with project team members to identify opportunities to improve current implementations with an “ecosystem” approach and mindset and define new use cases for the Cvent platform including new pilot initiatives.
• Run day‑to‑day operational aspects of a project and scope. Develop project plan, timeline and milestones using appropriate tools and techniques. Build and execute project work plans and revise as appropriate to meet changing needs and requirements. Identify resources needed and assign individual responsibilities and tasks. Consistently apply our methodology and ensure project standards. Track and report billable time and expenses on a weekly basis.
  
  Travel to customer sites and be available after regular business hours to monitor customer issues and…