Sr. Strategic Engagement Manager

About the Role

As a Strategic Engagement Manager within our Product & Technology organization, you will serve as a strategic liaison and the connective tissue between the AMP organization, our high-priority enterprise customers, and our global delivery partners.

This is a non-technical, highly strategic enablement role designed to streamline execution, manage the rhythm of business, and maximize relationship health for AMP initiatives. In this role, you will not carry a commercial or sales quota. Instead, you will act as a dedicated advocate and an internal connector—collaborating directly with Delivery, Sales, and Product leadership to unlock new opportunities, synthesize market insights, and ensure absolute cross-functional accountability across our critical AMP accounts and partnerships.

We are looking to speak to candidates who are based in Tysons, VA for our hybrid working model.

• Help prepare for high-priority customer and partner meetings — crafting thoughtful briefings, coordinating input from internal stakeholders, and ensuring clear follow-up and accountability
• Join customer and partner meetings acting as an advocate for the customer and a connector between the Delivery, Sales, and Product teams
• Build a deep understanding of MongoDB’s strategic accounts, identifying patterns, opportunities, and challenges that inform company strategy
• Proactively monitor customer and partner announcements, market developments, and industry signals to identify moments where MongoDB can re-engage strategically. Surface relevant insights to help initiate timely outreach to executive customer or partner stakeholders
• Help define consistent reporting of ongoing projects, status and implementation

• First 30 Days:
  Foundation & Alignment
  • Deep Product & Account Familiarity:
    Complete onboarding to deeply understand MongoDB’s strategic accounts, partner ecosystem, and internal delivery workflows
  • Relationship Building:
    Establish strong working relationships with key stakeholders across Sales, Account Executives, Delivery, and Customer Success teams
  • Operational Baseline:
    Assume responsibility for tracking ongoing projects and start defining a consistent reporting structure for implementation status
• First 90 Days:
  Operational Excellence
  • Meeting Readiness:
    Independently craft comprehensive briefing materials and coordinate internal stakeholder alignment for high-priority customer and partner meetings
  • Cross-Functional Orchestration:
    Serve as an active connector during client sessions, ensuring clear accountability and swift post-meeting follow-up
  • Market Intelligence:
    Establish a proactive monitoring cadence for partner announcements and industry signals, successfully identifying new strategic re-engagement windows
• First Year:
  Strategic Impact
  • Reference & Partner Enablement:
    Successfully orchestrate the cross-functional coordination required to advance key strategic accounts into fully referenceable champions
  • Account Acceleration:
    Directly contribute to revenue and signing milestones by unlocking friction points, identifying patterns, and surfacing actionable insights within strategic accounts
  • Streamlined Reporting:
    Fully implement and maintain a predictable reporting framework that gives leadership complete visibility into ongoing project health and partner engagement

• Experience:
  
  3–5+ years owning strategic programs portfolios with direct accountability and cross-functional initiatives
• Strategic Thinking & Problem Solving:
  Ability to structure and synthesize ambiguous information into clear insights and actionable recommendations
• Customer Orientation:
  Deep empathy for customer needs and the ability to translate those into business outcomes
• Executive Communication:
  Excellent written and verbal communication skills; proven ability to interact with senior executives and customers with polish and confidence
• Collaboration & Influence:
  Strong stakeholder management skills with the ability to drive alignment across multiple teams
• Bias for Action:
  Thrives in a fast-paced, dynamic environment and has a high sense of urgency to get things done
• Technical & Market Acumen:
  Proficiency with…