Revenue & Operations Associate

The Revenue & Operations Associate provides day‑to‑day administrative and operational support to the Sales and Operations teams. This role focuses on partner onboarding coordination, contract administration, basic financial operations support, and operational tracking to ensure smooth execution of sales and partner workflows.

The ideal candidate is highly organized, detail‑oriented, and comfortable following defined processes while supporting multiple internal stakeholders. This is an execution‑focused role with clear priorities and escalation paths.

• Coordinate partner onboarding activities, including contract collection, credit applications, project registration, and account verification
• Prepare, send, and track Docu Sign agreements, including standard contracts and NDAs
• Ensure contracts are completed accurately and filed in appropriate systems
• Provide contract status updates to Sales and Operations teams

• Submit and track purchase orders (POs) and ensure approvals are obtained
• Coordinate payment requests and route invoices to Accounts Payable
• Assist with credits, rebates, and refunds by following documented processes
• Support tax exemption documentation collection and record‑keeping
• Assist with basic account reviews and elevate discrepancies as needed

• Coordinate shipping requests for demo equipment, employee systems, and special returns
• Track shipments and confirm delivery
• Serve as a coordination point for vendors on order status and documentation
• Maintain trackers for special orders and logistics requests

• Maintain existing SOPs and update documentation as processes change
• Ensure operational trackers, intake forms, and shared documentation are current
• Log requests, track completion, and elevate issues when needed

• Provide administrative and operational support to Sales and Operations teams as capacity allows
• Support special projects with clear scope and timelines

• Bachelor’s degree or equivalent practical experience
• 1–3 years of experience in operations, sales support, administrative support, or a related role
• Strong organizational and time‑management skills
• High attention to detail and accuracy
• Comfort working with multiple teams and following defined processes
• Proficiency with Microsoft Office (Excel, Word, Outlook) and document management tools

• Experience in a SaaS, hardware, or technology‑enabled services environment
• Familiarity with CRM systems (Salesforce), Docu Sign, or ticketing systems
• Exposure to basic finance or billing workflows
• Reliability and follow‑through
• Clear written and verbal communication
• Ability to prioritize tasks and meet deadlines
• Willingness to ask questions and upscale when needed
• Collaborative and service‑oriented mindset

• Ability to work in an office environment
• Prolonged periods of sitting and working on a computer
• Occasional travel may be required

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

• Collaborate with outstanding people: We hire only the best. Our standards are high, and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Point Central team!
• Gain well rounded experience: Point Central offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting.
• Community…