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ServiceNow Product Manager: Shape ITSM, CSM & ITOM Roadmap

Job in Tysons, Fairfax County, Virginia, USA
Listing for: 10Pearls
Full Time position
Listed on 2026-08-08
Job specializations:
  • Business
    AI Business & Operations
  • IT/Tech
    AI Business & Operations, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below

10

Pearls is seeking a senior product manager to own the roadmap and backlog across Service Now modules including ITSM, CSM, HR Onboarding, and ITOM AIOps. You will partner with executives to translate business priorities into clear delivery plans and outcomes.

You will design UX-driven forms and service portals, guide change management, and surface risks while prioritizing user stories and aligning with enterprise goals.

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