Senior Manager

Overview:

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent:
Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here.

Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Cvent — the world's largest meetings and events technology company — is seeking a strategic and operationally advanced Manager of Business Operations, focused on continuously optimizing our Corporate Travel Program across a 6,000-person global workforce. This is not a maintenance role. It is a program-building opportunity for a travel professional who understands that a company of Cvent's scale and complexity demands more than a single transactional travel approach, it demands a thoughtfully segmented program in which each area of travel spend is understood on its own terms, optimized for its unique economics, and managed with the right tools, policies, and supplier relationships to match.

Cvent's travel portfolio spans meaningfully different segments — from client-funded field travel in our Professional Services division, to large-scale owned and partnered events, active sales travel, to standard inter-office movement, each carries its own cost structure and requirements. The ability to recognize what makes each segment distinct, and to build the right program around those distinctions is central to success in this role.

You will provide strategic leadership to our India-based Travel Team while partnering cross-functionally with all departments, particularly, Finance to design, implement, and govern a travel program portfolio that reduces cost, improves the traveler experience, and drives measurable value across the business. Success in the role will be measured as much by what you rebuild as by what you run: rate competitiveness proven against the market, AI applied wherever it removes manual effort or sharpens decisions, local supplier and dining options negotiated so policy compliance is the easy path, and travel-related risk and other internal events are understood and insured appropriately.