Server PM - Naisho Room Watermark Hotel; Omakase

Overview

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F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels, along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt.

These properties are operated by a team of more than 1,000 hospitality professionals.

Join our team as our new Server for a Japanese style Bar & Lounge located in The Watermark Hotel in Tysons Corner, VA. This role is well suited for an individual who has previously worked in a trendy, Cocktail Bar/Upscale Restaurant and Boutique Hotel setting.

Under the guidance and supervision of Senior Management and within the policies and procedures established by (B.

F. Saul Company Hospitality Group), the Server follows instructions and executes assignments per the provided standards. This position is responsible for serving food and beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. Ensures exceptional guest service and creates an inviting atmosphere. Follows

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F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.

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F. Saul Company Hospitality Group invites you to take your career to the next level. As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture.

Joining our team means you are committed to guest satisfaction and promise to uphold the highest level of integrity.

• Greet guests and take food and beverage orders, utilizing suggestive/up-selling techniques.
• Retrieve and serve alcoholic, non-alcoholic beverages and meals to guests courteously and efficiently according to restaurant specifications.
• Inputting orders accurately.
• Collect and process payments.
• Assist in the maintenance of the restaurant area and supplies.
• Have knowledge and understanding of the menu and be able to answer questions regarding ingredients and allergens.
• Perform job functions with attention to detail, speed and accuracy, prioritize and organize.
• Maintain complete knowledge of and comply with all restaurant policies and standards of service.
• Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Be familiar with all
  
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  F. Saul Company Hospitality Group services/features and local attractions/activities to respond to guest inquiries accurately.
• Complete all side work before the doors open.
• If needed, assist with escorting guests to tables and seating at tables.
• Notify a manager whenever a guest is unhappy, upset, or disgruntled in any way.
• Maintain knowledge of table/seat/station numbers, room capacity and hours of operation, menus, price range and dress code of the group.
• Inspect the condition and cleanliness of menus and wine lists; ensure designated amounts are available and update menus and wine lists as changes occur.
• Return clientele by touching tables and providing attentive service.
• Other duties and tasks deemed necessary by management.

• Internal:
  Talent in restaurant, assist bar, and all other F&B areas, Culinary/Stewarding, Storeroom/Purchasing, Accounting and HR.
• External:
  Guests and visitors, equipment repair personnel and liquor suppliers.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Provide legible communication.
• Compute basic arithmetic.
• 2 years’ experience in a similar position dealing with the public.
• Ability to perform job functions with attention to…