Network Installation Specialist - Master

Company Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.

Our By Light team, the premier providers of innovative Information Technology (IT) services and communications support to the Department of Defense and Federal Agencies, is growing. We're increasing our team to support the US Army Comprehensive Modernization (COMPMOD) program. The program delivers end-to-end EFIS&T services—includ­ing survey and design through installation, security, and testing. This work spans NIPR and SIPR networks, Wi-Fi, VoIP, ISP/OSP infrastructure, and voice modernization across all CONUS Army installations.

We have openings for a Master Network Installation Specialist that performs highly detailed technical tasks, leads Network Installation Technician field teams in the performance of site activities, and is responsible for designing, deploying, and managing complex IT solutions to meet the organization s technological needs. This role requires a strong background in system implementation architecture and a deep understanding of various IT infrastructure components.

• Planning and completion of complex and detailed technical projects from survey and engineering to site implementation
• Develop and maintain high standards of installation and service, and assist with leading, training, and counseling network installation technicians toward high performance
• Serve as a technical knowledge resource to project managers and field technicians
• Work directly with project managers as the first line of communication for the field installation teams supporting the PM s project(s)
• Take responsibility for the development and quality assessment of all field deliverables prior to being formally submitted to the SME or project manager
• Maintain accountability for the task-oriented work efforts of project assigned personnel
• Help ensure engineering schedules are met or exceeded
• Collaborate with stakeholders to understand requirements and translate them into comprehensive IT implementation designs

TRAINING AND IMPLEMENTATION

• Lead the implementation and deployment of IT systems, ensuring adherence to project timelines and quality standards
• Responsible for physical onsite network surveys to determine the engineering solution for each project assigned
• Responsible for providing client-site network installations support of hardware, including installation of entire service delivery nodes, as prescribed by Site Engineering Solution (SES) documentation
• Prepare and provide complex site reports, documents, diagrams and VISIO drawings as required to meet customer deliverable requirements. Train and certify others to develop the same proficiency
• Provide input to the field technicians group to assist with the formation of procedural documentation for field tasks - BER testing, platform configurations, deliverables, procedures, etc.
• Performs configuration of installed technology, which may include cryptographic, MPLS, optical and timing equipment and supporting systems
• Performs troubleshooting and fault-isolation to bring installed equipment to functional state. Coordinates with network engineers to facilitate installation testing and acceptance
• Provide training on completing site surveys to create detailed and accurate site survey reports
• Help assure that team members are adequately trained and equipped with the tools necessary to succeed
• Help instill operational and field quality expectations within the base of network installation technicians such that the overall perception of and confidence in By Light site work continues to trend upward

ENGINEERING AND FIELD ASSISTANCE

• In coordination with Engineering, provide project design support where needed and requested to meet customer objectives
• Produces, directs, and leads preparation of Site Engineering Solution (SES) documentation, site survey report (SSR) documentation, site concurrence letters (SCLs), Site Implementation Plan…