Manager​/Lead, Business Transformation

Overview

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent:
Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here.

Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Due to tremendous growth, we are seeking a meticulously detailed individual, who is technically astute but also has a mastery of both communication and people skills to develop key strategic partnerships, while continuously driving improvement in measurable financial/business metrics.

This individual will deliver key process, IT and change management type of initiatives, from process re-engineering, vendor selection, data migration, process modeling, and system implementations, preferably in a SaaS or high growth environment. They will also lead and manage on time and on budget delivery of projects.

This individual will champion project management best practices across the organization and drive the implementation of projects while working alongside talented, intelligent, driven and innovative individuals in a growing and entrepreneurial environment.

• Manage process redesign and change management projects for our internal project portfolio across our business applications
• Prepare project plans/status reports and track progress on the projects
• Document current business process flows and problem statements
• Facilitate cross functional/interdepartmental requirements gathering and solution design
• Contribute by being a strategic advisor on projects and understanding industry best practices
• Coordinate and manage application support with vendors and external consultants

• A Professional with bachelor’s degree in Systems/Finance/Business
• 6-10+ years relevant work experience
• Experienced and proficient in process documentation and requirements gathering
• Highly motivated, results oriented, able to perform independently and effectively, with the ability to drive continuous improvement
• Detail oriented with understanding of the "big picture”
• Excellent communication skills (verbal and written)
• Strong interpersonal and organizational skills and able to work well with high performance teams
• Self-starter, action oriented with strong recognition of schedule
• Ability to comfortably work in an intensely deadline-oriented environment
• Experience in Application software Implementation and Project Management
• Experience with Salesforce CPQ and Oracle Financials desired
• Experience with SDLC, PMI and/or Agile Methodology
• Understanding of On premise/Cloud/SAAS Systems
• PMP certification desirable but not required

• Physical Demands:
  We are not able to offer sponsorship for this position