ServiceNow Architect Security Clearance

Position: ServiceNow Architect with Security Clearance
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc.

5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Credence has an immediate need for a Service Now Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches.

This position supports technical solution and development / implementation of solutions that leverage the OOTB Service Now modules and Custom App to migrate legacy applications to the DLA Enterprise Service Now platform. Responsibilities:
* Ensure all designs created by different teams aligns with the architecture principles of Service Now and should be reusable, reliable, and adaptive.

* Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, solution architects and developers.

* Provide presentation to senior stakeholders on the solution approaches and roadmaps.

* Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes.

* Requirements elicitation, design, development, testing, training, and implementation support

* Managing the Service Now solution design, development, testing, and go-live support.

* Understanding the business context and how to translate business and functional requirements into a sustainable Service Now implementation.

* Working with project resources to define sustainment governance and processes as part of operational transition.

* Providing insight and expertise into the Service Now platform capabilities and roadmap

* Working with technical subject matter experts (SMEs) to identify and refine data requirements.

* Provide guidance to convert requirements into design and migration steps.

* Working with customer SME's and senior leadership to ensure systems requirements are met.

* Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications.

* Fosters a customer-focused environment.

* Communicates effectively through presentations to a wide variety of audiences at all organizational levels.

* Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results.

* Displays and lives collaborative leadership by inviting varied perspectives to discussions.

* Good problem solver and out of the box thinker

* Familiarity with systems integration utilizing web services and other web-based technologies.

* Experience as a Business Architect for development and implementation projects

* Experience performing Service Now analysis, architecture, and application development or similar responsibility.

* Hands-on experience with Service Now components, such as Predictive Intelligence, Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc.

* Experience in performing and advising on change management.

* Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.

* Proficient in JavaScript, HTML, CSS, XML Requirements
* Must be a US citizen with the ability to obtain a successful DOD Secret clearance is required for consideration.

* Bachelors of Science in Computer Science, Information Systems, Engineering, Business or related discipline is required.

* Five (5) years total work experience

* Experience with application programming interfaces (APIs) in a Service Now platform in order to support Low-Code/No-Code Development.

* Experience with API platform such as Mule Soft is a plus.

* Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Java script, Salesforce, etc. with Oracle or Microsoft SQL Server databases.

* Basic knowledge of Dev Ops tools such as Jenkins and Ansible.

* Experience in agile and hybrid low-code application development using JIRA for user story task management.

* Good understanding of Service Now's architecture, data model, and core concepts.

* Knowledge of RESTful API design principles and the ability to create and consume REST APIs in Service Now.

* Knowledge of configuring Service Now to receive requests from the API Gateway,…