AI Solution Partner

Role Overview

The AI Solution Partner is a hands‑on technical builder who works directly with business teams to solve high‑value workflow, automation, data, and AI problems in real operating environments. In this role, you will partner with stakeholders across Cvent to understand how work gets done, identify opportunities to improve it, and deliver practical solutions that connect systems, data, and AI capabilities into usable workflows.

Solutions may be built through a mix of low‑code, no‑code, and code‑based approaches, depending on the use case. Over time, this role may also support select customer‑facing deployments. This is a delivery‑focused role. You will translate business needs into working solutions, build integrations and AI‑enabled workflows, and help drive outcomes from prototype through rollout and iteration. Success is measured by adoption, time‑to‑value, reliability, and business impact.

• Work directly with business stakeholders to understand needs and translate them into workflow, automation, integration, and AI solutions.
• Build and deploy end‑to‑end solutions using low‑code, no‑code, and code‑based tools across enterprise systems, data, and collaboration platforms.
• Own delivery from discovery through rollout, including solution design, testing, troubleshooting, documentation, and operational readiness.
• Turn successful patterns into reusable templates, connectors, workflow modules, agent skills, and best practices that can scale across teams.
• Partner across technical and business teams, and when needed, support customer‑facing deployments.

• 5+ years of experience delivering technical solutions in workflow automation, systems integration, business systems, solution engineering, or related roles.
• Experience translating business requirements into working solutions across multiple systems and teams.
• Hands‑on experience with workflow automation, low‑code or no‑code platforms, integration tooling, or AI‑enabled process automation.
• Familiarity with enterprise platforms such as CRM, HR, collaboration, content, ticketing, or data systems, and how to connect them into usable workflows.
• Strong problem‑solving skills and the ability to navigate ambiguous, cross‑functional challenges.
• Experience working directly with business stakeholders, customers, or non‑technical teams to define requirements and deliver outcomes.
• Strong communication skills, including the ability to explain technical options and tradeoffs clearly to both technical and non‑technical audiences.
• Willingness and ability to travel to Cvent offices and, where applicable, customer locations as needed.

• Experience with workflow and orchestration tools such as Power Automate, Microsoft Copilot Studio, Logic Apps, Power Platform, Service Now, Salesforce, Workato, Zapier, Tray, or similar platforms.
• Familiarity with enterprise search, AI, and agentic platforms such as Glean, OpenAI Workspace Agents, Cloud Cowork, or similar enterprise tools.
• Ability to work with APIs, authentication patterns such as OAuth and SSO, data mappings, and event‑driven workflows.
• Experience with SQL, data modeling, or enterprise data platforms such as Snowflake, Databricks, or Big Query.
• Experience with scripting or programming in languages such as Python, JavaScript, or C#.
• Experience with cloud platforms such as AWS, Azure, or GCP, along with modern Dev Ops and operational practices.
• Experience mentoring others or leading small technical efforts in cross‑functional environments.
• Ability to define and measure business outcomes such as adoption, time saved, reduced manual effort, service improvement, or cost impact.