Salesforce Business Applications Analyst

Cellebrite

Title: Salesforce Business Applications Analyst

Location: Tysons, VA, US

Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions‑available via cloud, on‑premises and hybrid deployments‑to close faster and safeguard communities.

To learn more, visit us at ,  and find us on social media @Cellebrite.

As a Business Applications Analyst Salesforce, you will be a key member of the Global Business Applications group, shaping the systems that support Cellebrite’s Go To Market (GTM) organisations globally.

This role combines handson Salesforce expertise with strong business acumen. You will lead endtoend Salesforce initiatives, from requirements discovery and solution design through deployment, adoption, and postlaunch support, within a modern and complex Salesforce ecosystem including Agentforce and Salesforce CPQ.

Working closely with cross functional stakeholders across Sales, Marketing, and GTM, you will design, configure, and integrate scalable solutions that streamline workflows for both internal users and customer‑facing experiences.

• Lead endtoend Salesforce GTM solutions, translating complex business requirements into functional, scalable designs
• Configure and optimise Salesforce features, workflows, reports, and automation, leveraging tools such as Agentforce and Salesforce Flow
• Own the full project lifecycle, including scoping, stakeholder alignment, execution, testing, deployment, and postlaunch support
• Provide troubleshooting and problem resolution within defined SLAs for CRM applications across local and global teams
• Evaluate, recommend, and integrate third party tools with Salesforce, ensuring data integrity and operational efficiency
• Act as a liaison between business stakeholders and technical teams to ensure solutions support organisational objectives

This role is primarily based in a hybrid model and is well suited to analysts who enjoy working closely with business stakeholders while owning endtoend Salesforce initiatives in a fastpaced, global environment.

• Proven experience designing and building Salesforcebased solutions, particularly within Sales Cloud
• Strong understanding of Salesforce architecture, configuration, and best practices
• Handson experience administering Salesforce, including workflows, automation, reporting, and integrations
• Ability to analyse business processes and translate requirements into robust technical solutions
• Strong analytical, problem solving, and troubleshooting skills
• Excellent collaboration and communication skills in cross functional environments
• Experience producing clear business and technical documentation, including designs, test plans, and requirement specifications
• Customer-focused mindset with the ability to understand and address business needs

• 3+ years of handson experience as a Salesforce Administrator or Salesforce Consultant
• Bachelors degree in information systems, Industrial Engineering, or a related field
• Experience supporting enterprise scale Salesforce implementations or GTM teams
• Good technical aptitude with the ability to learn new tools and technologies quickly

• Experience working with Salesforce and related Salesforce tools (for example CPQ, Agentforce, integrations) in a business critical environment
• Proven ownership of complex Salesforce initiatives, combining handson system work with endtoend delivery responsibility
• Experience supporting global organisations, working across geographies and time zones in a fast changing environment

Equal employment opportunity, including veterans and individuals with disabilities.