NOC Systems Administrator, Linux

Job Description

We are looking for a NOC Systems Administrator who thrives in a culture of autonomy and high-impact problem solving. This position is onsite at our office in Tysons, VA with a varied shift schedule (days/evenings) and up to 25% travel. Your schedule will be 4‑10 hour days per week.

• Take ownership of the infrastructure monitoring systems; ensure 100% visibility on system health and accurately categorize alerts to reduce noise and focus on critical events.
• Demonstrate the ability to independently triage and mitigate system issues, escalating only the most complex events according to operational policies.
• Execute routine patching cycles for servers and infrastructure, ensuring compliance with organizational security standards and minimizing downtime.
• Diagnose and repair faulty hardware within defined SLAs and maintain strict configuration management standards across Linux and Microsoft environments.
• Provide high-touch support ensuring customer needs are met with professionalism and technical accuracy.
• Design, document, and continuously improve Standard Operating Procedures (SOPs) to support operational excellence.

• Complete NOC Watch Stander training:
  Finish the roughly 2‑month training program, including the comprehensive checklist of daily operational activities.
• Master the toolkit:
  Become fully proficient in NOC tools, monitoring systems, and escalation policies (Zabbix, Splunk, Element Messenger, etc.).
• Build the knowledge base:
  Create, update, or improve SOPs, runbooks, or knowledge base articles within Confluence.

• Must possess an Active Secret Security Clearance.
• Proven experience in a “help desk,” NOC, or IT operations environment.
• Strong critical thinking skills with the ability to communicate technical issues clearly to non-technical stakeholders.
• Fundamental exposure to Linux operating systems, specifically Ubuntu or CentOS.

• Hands‑on experience with RHEL, CentOS, or Ubuntu.
• Experience managing Microsoft Server environments.
• Familiarity with VMware, Proxmox, or KVM.
• Knowledge of switching, routing, firewalls, and VPNs.
• Familiarity with Android MDM and working in secure/classified environments.
• Familiarity with Ansible, Git Lab, and AWX.

• Innovative Environment:
  Work in a setting where your ideas and expertise are valued.
• Collaborative Culture:
  Be part of a team that supports each other and works toward shared goals.
• Career Growth:
  Opportunities for professional development and career advancement.

• Flexible PTO and holidays
• Generous 401k match benefit up to 10% with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
• Medical (HSA & PPO plans available), dental, vision, disability, and life insurance.
• Employer contribution to Health Savings Account (HSA).
• Learning & Development opportunities.
• Professional coaching services.
• Get the technology you want to do your job.
• Free daily snacks and drinks.

• Must be able to remain in a stationary position 50% of the time. The person needs to occasionally move around inside the office.
• Constantly work with computers and other IT equipment.
• Ability to communicate information and ideas in a classroom style format; may stand at a podium for long periods of time.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.