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Help Desk Manager — IT Service & Performance Lead
Job in
Tysons, Fairfax County, Virginia, USA
Listed on 2026-06-26
Listing for:
Integral
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Integral is seeking a Help Desk Manager in Tysons, Virginia, responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). The role requires managing staff, implementing IT capacity management, and analyzing performance data.
A Bachelor's degree and ITIL v4 certification along with Secret Clearance are required. Benefits include medical, dental, vision insurance, and professional training reimbursement.
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