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Federal IT Support Specialist - Tier 2​/ServiceNow

Job in Tysons, Fairfax County, Virginia, USA
Listing for: LMI Government Consulting
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, IT Specialist
Salary/Wage Range or Industry Benchmark: 57000 - 97000 USD Yearly USD 57000.00 97000.00 YEAR
Job Description & How to Apply Below
Position: Federal IT Support Specialist - Tier 2/3 (ServiceNow)

LMI Government Consulting in Tysons, Virginia is looking for a User Support Specialist to deliver Tier 2 and 3 user support for federal systems. You will troubleshoot complex issues and manage knowledge resources, enhancing customer satisfaction and compliance with federal SLAs.

The ideal candidate will have 3–7 years of IT support experience and a Bachelor's degree in Computer Science. Public Trust clearance is required, and the role offers a salary range of $57,000 to $97,000.

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