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ServiceNow ITSM/ITOM Lead — 24x7 Ops & Automation
Job in
Tysons, Fairfax County, Virginia, USA
Listed on 2026-08-13
Listing for:
Maximus
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
IT Project Manager, IT Specialist
Job Description & How to Apply Below
Maximus is seeking a Service Now Subject Matter Expert and technical team lead to support ITSM and ITOM capabilities for the agency. The role focuses on backlog prioritization, design, and delivery of automated workflows to improve operation transparency and standardization.
Responsibilities include leading O&M for Service Now, ensuring platform availability, overseeing monitoring, and coordinating rapid incident response with cybersecurity partners and stakeholders.
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