Salesforce Quality Assurance, Tester

Job Family: SAAS/PAAS/Cloud Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

• Design, develop, and execute functional, integration, regression, system, and user acceptance testing (UAT) activities for Salesforce implementations and enhancements.
• Create detailed test plans, test scenarios, test cases, and test data based on business requirements, technical design documentation, and traceability matrices.
• Validate Salesforce platform functionality across Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
• Test Salesforce configurations, including objects, fields, page layouts, validation rules, flows, process automation, Apex integrations, and Lightning components.
• Validate complex integrations between Salesforce and external systems using APIs, middleware platforms, and data migration processes.
• Identify, document, track, and manage defects through resolution while collaborating closely with developers, business analysts, product owners, and stakeholders.
• Ensure end-to-end business processes function as intended across Salesforce and connected enterprise applications.
• Support Agile development teams by actively participating in sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives.
• Develop and maintain test documentation, requirements traceability matrices, and quality reports.
• Drive continuous improvement of QA processes, testing standards, and release validation procedures.
• Mentor junior QA team members and provide guidance on testing methodologies, tools, and best practices.
• Analyze test results and quality metrics to identify trends, risks, and areas for process improvement.

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience).
• Minimum of FOUR (4) years of professional experience.
• Minimum of THREE (3) years of hands-on experience testing Salesforce applications and platform solutions.
• US Citizenship is contractually required for this role
• Ability to obtain security clearance
• Demonstrated experience creating detailed test strategies, test plans, test scenarios, and test cases from business and technical requirements.
• Strong understanding of Salesforce architecture, data models, security model, workflows, Flow automation, custom objects, and deployment processes.
• Experience testing Salesforce integrations, APIs, and data migration activities.
• Proficiency with Agile/Scrum methodologies and experience working within Agile delivery teams.
• Experience using defect management and test management tools such as Azure Dev Ops, Jira, Test Rail, or similar platforms.
• Strong analytical, problem‑solving, and communication skills.
• Ability to work independently while partnering effectively with cross-functional business and technical teams.

• Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder certification.
• Experience implementing and maintaining test automation frameworks for Salesforce applications.
• Hands‑on experience with automation tools such as Selenium, Provar, Copado Robotic Testing, AccelQ, or similar platforms.
• Experience with Dev Ops and CI/CD processes in Salesforce environments, including Copado, Gearset, AutoRABIT, or Git‑based deployment models.
• Ability to establish QA metrics and reporting frameworks to measure release quality, test coverage, defect trends, automation effectiveness, and production stability.
• Experience leading QA teams and driving quality governance across multiple projects and releases.
• Knowledge of government systems, federal contracting environments, or public sector Salesforce implementations.
• Experience performing test effort estimation, release readiness assessments, and risk‑based testing strategies.
• Familiarity with accessibility testing, security testing, and performance testing within Salesforce environments.

The annual salary range for this position is $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure…