ESS Technology Specialist ; Tech Specialist

Overview

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

The ESS Tech Specialist 3 will demonstrate the following capabilities:

• Ability to troubleshoot a wide variety of technical issues in the field; this is a technical assistance position first and foremost and requires a willingness and ability to respond to site issues as a priority and work with a wide variety of project teams, clients, and internal representatives.
• Fluency with Windows Server operating systems, including server builds, Active Directory configuration including Group Policy Objects (GPOs), systems administration, troubleshooting, and extensive experience with Windows Server Roles and Features.
• Database administration in a SQL Server environment including use of Management Studio
• Experience with ancillary technologies for Windows Server including Hyper-V virtualization, storage management, and server failover and clustering
• Ability to analyze system performance, troubleshoot system performance issues, resolve system problems, and recommend improvements
• Strong foundational networking skills for Layer 2 / 3 in a Cisco or Juniper environment, firewall exception rules and access control list (ACL) creation and management
• Familiarity with DISA STIGs, ACAS vulnerability scanning, and general Cybersecurity principles
• Experience working with design engineers and system administrators
• Ability to work directly with end user representatives in a professional setting
• Ability to produce system documentation including system logicals and information flow diagrams in Visio; hardware / software lists in Excel; and generate SOPs and other documentation in MS Word
• Knowledge of basic cabling types used for communication and security systems as well as basics of electronics technology
• Ability to provide basic system training for users and other system support personnel
• Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
• Onsite system support including post deployment support
• Ability to read and interpret engineering drawings and work as part of a design engineering team
• Ability to understand SOP and SOW documentation
• Maintaining enterprise and Cloud lab environments
• Interfacing with internal and external customers demonstrating excellent oral and written communication skills
• Conducting research and development of entire systems and analyze all interoperability and constructability scenarios /li
• Reading engineering designs, schematics, and Statements of Work (SOWs).
• Ability to coordinate with field personnel and/or engineering team to resolve any potential installation issues
• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
• Conducting research and development on new system manufacturers including Access Control Systems (ACS), Intrusion Detection Systems (IDS), and Closed Circuit Television (CCTV) systems as well as underlying support infrastructure (server technology, PC hardware, LAN/WAN technologies, firewalls, IDS/IPS, etc.
• Ability to perform all duties with minimal direct supervision

Clearance/Citizen Type:

Applicants selected will be subject to a government security investigation and…