Team Lead/Assistant Team Lead
Listed on 2026-02-18
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Management
Employee Relations, Talent Manager
Our Culture and Impact
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.
Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
Our Culture and Impact
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.
Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
AI at Cvent:
Leading the Future
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here.
Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.
The Team Lead/Assistant Team Lead, Benefits will play a key role in supporting the administration and continuous improvement of Cvent’s benefits programs, ensuring they effectively support employee needs and align with the company’s Total Rewards strategy.
The ideal candidate brings hands-on experience in benefits administration and strong operational rigor with the ability to improve processes and deliver an excellent employee experience.
- Benefits Administration:
Support the administration of all benefits programs, including health benefits (medical, dental, vision), life & disability, and voluntary benefits - Serve as a hands-on SME for the benefits team on enrollments, life events, claims questions, and complex employee scenarios; provide guidance and quality checks on transactions processed by the team
- Ensure timely and accurate processing of benefit elections, changes, and terminations in HRIS and vendor systems, maintaining a high standard of data quality and employee service
- Assist with research and analysis of plan options, costs, utilization trends, and employee feedback
- Develop and maintain accurate census data and other datasets needed for benefits renewals, benchmarking, and reporting.
- Global Leave Management:
Support the Benefits team leave administrator in reviewing leave administration, respond to employee inquiries, assist with transitions to leave, and return to work - Maintain strong day-to-day working relationships with third-party vendors (carriers, TPAs, wellness partners), collaborating on claims issues, escalations, and data integrity needs.
- Payroll Coordination:
Collaborate with Payroll to reconcile benefit…
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