Digital Communications and Content Support

Description: At Meta Phase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with.

Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it.

Description: At Meta Phase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with.

Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it.

Together, we know our people are our difference—for our clients and our colleagues.

Are you ready to:

• Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
• Learn and grow by taking advantage of every opportunity available to you?
• Join a company which prides itself on its shared values and inclusive culture?
• Be the difference and make it happen?

Role

Summary:

Meta Phase supports a federal strategic communications and training section responsible for delivering policy-informed messaging, targeted training, and public-facing communications aligned to regulatory standards and national security priorities. In this role, you will collaborate with cross-functional stakeholders to produce accurate, accessible content and communications solutions that strengthen compliance, promote data integrity, and support informed decision-making across the program.

In support of this project, Meta Phase is seeking a Digital Communications and Content Support team member with at least five (3) years of experience to support external communications efforts, content development and lifecycle management, and provide project coordination and operational support to the federal customer. This role will drive high-quality deliverables through strong writing and editing skills, meticulous attention to detail, and the ability to proactively identify and resolve issues.

The Digital Communications and Content Support team member will support team efforts to ensure accuracy, consistency, and timely execution across communications and outreach activities.

What You Will Be Doing:

• Support website content management, social media, and public-facing messaging aligned to program priorities.
• Develop communications plans, coordinating across federal stakeholders to develop, review, and publish content for web, social media, newsletters, and outreach initiatives.
• Support content lifecycle activities including drafting, editing, federal clearance, publishing, and ongoing audits to ensure accuracy, timeliness, and consistency.
• Monitor media and social channels, producing reports, summaries, and background materials to inform leadership and support strategic messaging.
• Coordinate cross-agency communications and outreach efforts, ensuring alignment with DHS components and external partners.

What We Need From You (Required):

• Minimum of five (3) years of relevant experience in program analysis, communications, or project management, preferably supporting federal programs.
• Demonstrated experience submitting quality deliverables in a fast-paced, stakeholder-driven environment.
• Strong writing, editing, and content development skills with experience producing public-facing communications.
• Experience managing websites, social media…