Sales Advisor: Grown Brilliance

Overview

About the Brand Diamonds are a celebration, a memento of life’s most brilliant moments. The jewelry that represents you should be elegant and unique. 100% conflict-free, lab-grown diamonds are set in a range of classic designs, modern styles, and design-your-own options to reflect individuality. Diamonds are personal: they express your style, values, and story. Express yourself with Grown Brilliance, where we don’t just create diamonds, we create diamonds that deserve you.

About the Role We are committed to finding exceptional talent to represent our boutique in Tysons Corner Center
. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

• Support sales initiatives and drive customer satisfaction.
• Enhance team and customer engagement while maintaining visual and operational standards.
• Contribute to the overall success of the store; may include opening/closing responsibilities and potential keyholder duties.
• Support other brands in the Leap portfolio through new store openings, activations, and coverage needs.
• Leverage familiarity with retail technologies (Shopify, Endear, Slack, Google Workspace) as a strong advantage.

• Experience in luxury retail with understanding of premium accessories, product features, and service expectations of high-end clientele.
• Availability:
  Flexible to meet business needs, including days, nights, weekends, and holidays.
• Physical Requirements:
  
  Active presence on the sales floor; ability to stand, walk, use ladders, and lift up to 50 pounds.
• Minimum Age: 18 years old.

Hourly Pay Range: $19.00 to $22.00
. Compensation follows an hourly-plus-commission model and will be determined based on experience, skills, and qualifications.

• Client-Centric & Hospitality-Driven: builds genuine connections, anticipates needs, and sells effectively.
• Brand Champion: demonstrates product knowledge and provides valuable insights.
• Adaptable: thrives in a dynamic environment with a growth mindset and problem solving.
• Collaborative Team Player: seeks and offers feedback; builds strong relationships.
• Strong Communicator: shares information effectively and maintains positive relationships with team and clients.
• Professional & Reliable: punctual, empathetic, and professional in handling inquiries and requests.
• Detail-Oriented: delivers high-quality work efficiently.

• Sales Performance: focus on conversion rates, units per transaction, average order value, and return clients.
• Customer retention through personalized experiences, networking, and high Net Promoter Scores (NPS).
• Task Management: complete tasks accurately and on time.

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country and partner with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and more. To hear more about our platform, ask our team for details.

• Bonus Eligible
• Medical, Dental & Vision benefits (must average 32+ hours per week)
• All One Health - Employee Assistance Programs
• 401K
• Accrued PTO:
  Part-Time hourly employees accrue per local laws
• Employee discount + wardrobe allowance for participating Leap brands

We value a diverse community of Leapers to support the brand and customers we serve and to help everyone grow and thrive. Our differences—age, race, beliefs, sexual orientation, nationality, disability, parental status, veteran status, gender identity—are valued.