Store Manager - Tysons, VA

Store Manager

The Store Manager is responsible for managing the day-to-day retail operations of the applicable store inclusive of sales and service, team leadership and operational excellence.

• Develop and implement strategies to drive sales and key performance indicators.
• Manage store P&L by driving top‑line revenue and strategically managing expense budgets to meet overall profitability goals.
• Implement product and visual merchandising directives and techniques to maximize space and drive sales.
• Manage and communicate merchandise opportunities to the District Manager/buying team.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Create and manage in‑store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Support new store openings, remodels, pop‑ups and special events as needed.
• Communicate staffing, merchandising and operational needs to the HQ team.
• Manage and achieve or exceed all inventory and shrink goals; plan and execute bi‑annual physical inventory.
• Manage inventory control procedures including product receipt, transfers and returns.
• Provide direction, feedback and coaching to foster collaboration and productivity.
• Recruit, train and retain an exceptional team of support managers and client‑experience focused associates.
• Train and coach the team to meet and/or adhere to client service standards and company policies and procedures.
• Manage store‑level HR functions, including associate scheduling and time‑card review/approval.
• Maintain store cleanliness and organization, including front‑of‑house and stock space.

• Proficient in Microsoft Applications.
• Proficient in POS systems.
• Experience with back‑office operations management, visual merchandising and recruitment/training.
• Strong written and verbal communication skills.
• Ability to manage and mentor a team.
• Ability to work effectively and collaboratively with cross‑functional teams and stakeholders.
• Ability to make decisions independently or to seek escalation when applicable.
• Willingness to work non‑traditional hours; weekends, evenings and holidays.

Bachelor’s Degree in Business or a related field preferred. Minimum 2 years of experience in retail store management and minimum 4 years of experience in a client‑services related capacity.

Work is performed in a retail environment/store. Walk, sit, stand, bend, reach and move continually during working hours.

Travis Mathew is an Equal Employment Opportunity.