Stylist; Retail; Part-time

The Role

Retail Stylist – responsible for delivering a personalized shopping experience that embodies Mejuri’s commitment to redefining luxury. The role bridges the gap between beautiful jewelry and meaningful moments, ensuring that every interaction reflects Mejuri’s core values and dedication to excellence.

• Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• Track KPIs: OPH, SPH, NPS (85%) and other sales conversion metrics.

• Order Fulfillment – support back‑of‑house flow for in‑store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization – manage organizational integrity of BOH items, display inventory, sellable inventory, packaging and supplies.
• Systems & Technology – learn and use point‑of‑sale systems and other retail technology.
• Shrink – assist in mitigating internal, external and administrative loss of product.
• Escalations – identify and elevate opportunities, gaps, risks and roadblocks to store leadership.

• Maintain visual presentation and cleanliness standards of the brand.
• Validate display forms, graphics, furniture and décor and notify appropriate teams of missing or damaged items.
• Escalate any inefficiencies in merchandising processes.

• Build healthy relationships and foster a positive, engaging work environment.
• Adhere to policies, compliance practices and employee relations guidelines.

• Authentic, warm customer connection that encourages repeat visits.
• Strong verbal communication and active listening skills.
• Ability to learn and retain product knowledge for styling recommendations.
• Critical thinking and problem‑solving in real time to meet customer and business needs.
• Meet or exceed KPIs including SPH, Conversion, NPS, AOV and UPT.
• Attentive to customer feedback, trend observation, and insight sharing with management.
• Highly organized, detail‑oriented, and self‑motivated.
• Capability to work on the sales floor for extended periods.
• Positive contribution to a collaborative team environment.

• Paid sick days.
• Monthly retail bonus program.
• Regular performance‑review feedback.
• Robust in‑house retail learning program.
• Generous product discount.

Base pay range: $18 – $20 per hour based on candidate’s experience and qualifications.

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. If you require accommodation, please inform us and we will work with you to meet your accessibility needs.

For any accessibility‑related assistance or requests for information in accessible alternative formats, please share during your application.