Customer Service Representative

• Location TBD, Tyson's Corner, VA, 22102, United States
• Base Pay $20.00 - $25.00 / Hour
• Job Category Sales, Homes Services
• Employee Type FT Non-Exempt

At Alloy Roofing, we're more than a roofing company — we're a team built on growth, opportunity, and winning together. As we continue to expand, we're looking for driven, personable individuals who are ready to grow with us and be part of something great.

This is a full-time position.

9a-5p Mon
- Fri.

11a-7p Mon
- Fri.

9a-5p Tues
- Fri and 9a-3p Sat.

11a-7p Tues
- Fri and 9a-3p Sat.

• Experience in outbound calling, sales, telemarketing, or cold calling is a plus
• Strong communication skills and a positive, professional attitude
• Comfortable navigating computer systems and multiple platforms
• Reliable, dependable, and committed to showing up ready to perform

• Schedule qualified appointments for our estimators to present our products and services to homeowners
• Conduct outbound calls, follow up on leads, and respond to incoming inquiries
• Provide prospects with additional information via email as needed
• Assess and qualify new leads to ensure quality appointments
• Consistently meet and exceed appointment-setting goals

• Competitive hourly pay: $20–$25/hour
• Weekly uncapped bonus structure
• Full-time position with paid time off (PTO)