HR Operations Officer

Department: Human Resources

Reports To: Director of Human Resources

Location: University Campus

The HR Operations Officer is responsible for managing and supporting day-to-day HR operations of the University, ensuring effective implementation of HR policies, smooth employee lifecycle management, payroll coordination, leave administration, and compliance with applicable labor laws and university regulations.

• Manage end-to-end employee lifecycle activities including onboarding, probation, confirmation, transfers, and exit formalities.
• Maintain accurate and up-to-date employee records (both physical files and HRMS).
• Prepare and issue HR documents such as offer letters, employment contracts, confirmations, warnings, NOCs, experience letters, and other official correspondence.
• Coordinate employee onboarding and orientation programs.

• Coordinate with Finance/Payroll team for monthly payroll processing.
• Ensure accuracy of attendance, leaves, overtime, deductions, and allowances.
• Administer employee benefits including medical insurance, leave entitlements, gratuity, and end-of-service benefits.
• Handle employee payroll and benefits-related queries professionally and confidentially.

• Monitor and manage employee attendance and leave records.
• Ensure leave administration is in line with university policies.
• Generate monthly attendance and leave reports.

• Ensure compliance with university HR policies, procedures, and code of conduct.
• Assist in the implementation, communication, and updates of HR policies.
• Ensure adherence to local labor laws and regulatory requirements.
• Support internal and external HR audits when required.

• Act as the first point of contact for employee HR-related concerns.
• Support grievance handling, disciplinary procedures, and employee counseling.
• Promote a positive and professional work environment across the university.

• Prepare HR reports related to headcount, turnover, leave, and payroll.
• Maintain accurate HR data within HRMS.
• Support HR data analysis and management reporting.

• Bachelor's degree in human resources, Business Administration, or a related field.
• Minimum 3-5 years of experience in HR Operations (experience in a university or educational institution is an advantage).
• Good knowledge of HR best practices and labor laws.
• Experience working with HRMS and payroll systems.
• Bilingual in Arabic and English (must)