Complex Children's Support Worker

Milford Del Support Services is recruiting dedicated, compassionate, and resilient Support Workers to join our Ofsted-regulated Children’s Residential Complex Care services.

This is a rewarding opportunity to support children and young people with complex emotional, behavioural, and developmental needs, helping to provide a safe, stable, and nurturing environment where they can grow, develop independence, and achieve positive outcomes.

We are committed to providing care that is child-centred, trauma-informed, and aligned with Ofsted’s Children’s Homes (England) Regulations 2015 and Quality Standards.

As a Children’s Residential Complex Care Support Worker, you will provide consistent, high-quality care and support in accordance with each child’s care plan, placement plan, and risk assessments.

Your responsibilities will include:

• Providing safe, nurturing, and structured care to children and young people

• Promoting and safeguarding the welfare of children at all times

• Supporting children with daily routines, emotional wellbeing, and personal development

• Promoting independence, confidence, and life skills

• Building positive, trusting, and professional relationships with children and young people

• Supporting children to engage in education, health appointments, and community activities

• Following behaviour support plans and using trained, therapeutic approaches

• Maintaining clear, accurate, and timely records in line with Ofsted and organisational requirements

• Supporting children during times of distress in a calm, safe, and appropriate manner

• Working collaboratively with colleagues, managers, social workers, and other professionals

• Contributing to a safe, stable, and supportive home environment

You will be expected to work in line with safeguarding legislation, Ofsted regulations, and Milford Del Support Services policies and procedures.

• A minimum of 1 year’s experience supporting children or young people
  , either in a professional setting or through relevant personal experience

• Previous experience working in a care or support role
  , with a good understanding of person-centred care

• A strong commitment to safeguarding and promoting the welfare of children and young people

• Ability to build positive, appropriate, and professional relationships while maintaining clear professional boundaries

• Emotional resilience and ability to remain calm in challenging situations

• Good written and verbal communication skills, including accurate record keeping

• Ability to follow care plans, behaviour support plans, and risk assessments

• Reliable, professional, and committed to high standards of care

• Willingness to complete all mandatory and regulatory training

• Experience working in an Ofsted-regulated children’s residential setting

• Experience supporting children with complex emotional and behavioural needs

• Level 3 Diploma in Residential Childcare (or willingness to work towards this, as required by regulation)

• Full UK driving licence

• Full-time, permanent contract

• Competitive hourly rates

• Comprehensive induction, training, and ongoing professional development

• Opportunity to complete the Level 3 Diploma in Residential Childcare (if not already held)

• Opportunities for career progression within a growing organisation

• Supportive and experienced leadership team

• Access to Perkbox
  , including:

  • High street discounts and rewards

  • Confidential wellbeing support through an Employee Assistance Programme (EAP)

  • Access to an online GP service for you and your dependants

  • Employee recognition and appreciation

Milford Del Support Services is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment processes, including enhanced DBS checks, satisfactory references, and employment verification in line with Ofsted requirements.

This is more than a job, it’s an opportunity to provide stability, safety, and support to children who need it most.

Apply now to join Milford Del Support Services and help create positive futures for children and young people.

Use the link below to apply (Copy and paste it into your internet browser)