Receptionist, Hospitality ​/ Hotel ​/ Catering

Overview

Permanent. Full-time or part-time. Live-in accommodation available.

The Western Isles Hotel in Tobermory is recruiting a receptionist to support the day to day running of the hotel front desk and guest experience.

This role suits someone organised, calm, and comfortable dealing with guests face to face and over the phone in a busy but friendly hotel environment.

• You will be the first point of contact for guests arriving at the hotel.
• You will handle check-ins and check-outs, manage bookings, and respond to guest enquiries.
• You will work closely with the wider hotel team to ensure guests have a smooth and welcoming stay.
• You will handle payments, emails, and general reception administration.

Full-time or part-time hours available. Shifts will include some evenings and weekends. Live-in accommodation is available if required.

• Good communication skills and a friendly, professional manner.
• Basic computer confidence for bookings and email.
• Previous reception or customer facing experience is helpful but not essential.
• A reliable and organised approach to work.

• Live-in accommodation if needed.
• Meals provided on shift.
• Shared service charge through the tronc system.
• The opportunity to live and work in Tobermory on the Isle of Mull.

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