Assistant Maintenance Manager

Overview

Assistant Maintenance Manager (HOT0CB0O) | Hilton Puckrup Hall, Tewkesbury, GL20 6EL

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members. No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: to share the light and warmth of hospitality.

With amazing training, resources and support from managers and colleagues, there is always an opportunity to develop and grow.

Salary: £29,000 to £30,000 a year (39 hours a week) + incentives

Rewards and benefits

• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Free Health Club Membership
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Accommodation available with all bills included
• Guest Experience Day as part of your induction
• Modern and inclusive Team Member’s areas
• Free Golf Club

The Assistant Maintenance Manager is a key member of our small team at Puckrup Hall responsible for maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, addressing fire, life and safety issues and deputising for the maintenance manager. It’s a very hands-on role and no day is ever the same in this department.

As an Assistant Maintenance Manager you are jointly responsible for all maintenance issues within the hotel, daily maintenance checks, and repairing equipment to deliver an excellent Guest and Member experience. You will also assist the maintenance manager to coordinate special projects and work on emergency programs.

• Responsible for maintenance issues within the hotel
• Perform daily checks around the hotel
• Diagnose, maintain, and repair mechanical equipment within the hotel
• Ensure good relationships are built with internal and external customers
• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
• Implement and manage our Lightstay energy conservation program for the property to minimize expenses
• Perform special projects and other responsibilities as assigned
• Jointly responsible for the health and safety of the hotel
• Ensure monthly safety inspections take place and employees are trained accordingly

An Assistant Maintenance Manager is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Knowledge of building management/engineering
• Committed to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• First Aid
• Vocational training in engineering or similar field
• Previous experience in a supervisory role or looking for a first management role

Every job makes the stay.

At Hilton, it matters where you stay, but the stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

Department:
Engineering, Maintenance and Facilities