Hospitality Assistant

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 20 hours per week. You'll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people. Here's an idea of what your shift patterns will be: 5 out of 7 days.

Please note:

This role is contracted to 40 weeks per year. As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure